Sunday, April 27, 2008

3 Questions You Must Ask About Your Managers

"When you have able managers of high character running businesses about which they are passionate, you can have a dozen or more reporting to you and still have time for an afternoon nap." - Warren Buffett

Berkshire Hathaway is a holding company of about 10-15 businesses. Your hospital probably consists of about 5-10 different departments. You should manage your departments in a similar manner to the way Buffett manages his businesses. This means doing little of it. The key to effective operation is to evaluate your departments in this manner:

Is the department management rational?
Is management candid with their stakeholders?
Does management resist the institutional imperative?

These questions drive an important point in the evaluation of managers of your departments. You must have managers that you can trust and that have a passion for delivering service to the public.